Described in his book ‘Overcoming Organisational Defences’, Chris Argyris’ model, the Ladder of Inference, attempts to articulate how people move from a fact to a decision or action. As humans cannot possibly process all the data … Continue reading
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The Presentation Equation
The text for this article is taken from my forthcoming book ‘Dancing in the Line of Fire‘ which, when published, will accompany my presentation skills training courses; ‘Potential Energy‘ and ‘Kinetic Energy‘. Human beings are extraordinarily resourceful and … Continue reading
One-sided Stories
It’s easy to understand nationalism from an objective standpoint. It feels good to belong to something, there is safety in numbers and you get all the benefits of a mutual appreciation society. However, subjectively I cannot get my … Continue reading
Special Measures
Recently one of our local schools has been put into ‘Special Measures’ by Ofsted for a whole host of reasons that are carefully laid out in a detailed report. Being a parent of two young children, one of whom … Continue reading
Communication Behaviours
For over twenty years I have worked as a freelance communications consultant, and I find it increasingly hard to describe what I actually do. I’ve tried a number of different explanations, but none of them have ever … Continue reading