A colleague of mine once said; “There are only three reasons someone can have for giving you feedback. The first is that they are your boss and it’s their job. The second is that they are … Continue reading
Posts Tagged with Communication
Job Description
I have always found the question; “So what do you do?” very hard to answer accurately and briefly. Putting to one side the obvious jokes about me not knowing, the first problem is that there is no such thing as a typical … Continue reading
Stakes and Ladders
Described in his book ‘Overcoming Organisational Defences’, Chris Argyris’ model, the Ladder of Inference, attempts to articulate how people move from a fact to a decision or action. As humans cannot possibly process all the data … Continue reading
The Presentation Equation
The text for this article is taken from my forthcoming book ‘Dancing in the Line of Fire‘ which, when published, will accompany my presentation skills training courses; ‘Potential Energy‘ and ‘Kinetic Energy‘. Human beings are extraordinarily resourceful and … Continue reading
Communication Behaviours
For over twenty years I have worked as a freelance communications consultant, and I find it increasingly hard to describe what I actually do. I’ve tried a number of different explanations, but none of them have ever … Continue reading