Stakes and Ladders

Described in his book ‘Overcoming Organisational Defences’, Chris Argyris’ model, the Ladder of Inference, attempts to articulate how people move from a fact to a decision or action. As humans cannot possibly process all the data … Continue reading

The Presentation Equation

The text for this article is taken from my forthcoming book ‘Dancing in the Line of Fire‘ which, when published, will accompany my presentation skills training courses; ‘Potential Energy‘ and ‘Kinetic Energy‘. Human beings are extraordinarily resourceful and … Continue reading

One-sided Stories

It’s easy to understand nationalism from an objective standpoint. It feels good to belong to something, there is safety in numbers and you get all the benefits of a mutual appreciation society. However, subjectively I cannot get my … Continue reading

Special Measures

Recently one of our local schools has been put into ‘Special Measures’ by Ofsted for a whole host of reasons that are carefully laid out in a detailed report. Being a parent of two young children, one of whom … Continue reading

Communication Behaviours

For over twenty years I have worked as a freelance communications consultant, and I find it increasingly hard to describe what I actually do. I’ve tried a number of different explanations, but none of them have ever … Continue reading